Keep contacts close
Save player names and contact details, with notes and stated setup preferences.
Player memory / Players
Know the person behind the racquet.
Keep player contacts, preferences, frames, and past orders together.
ILLUSTRATIVE EXAMPLE
Players in practice.
- Player
- Jamie Chen
- Preference
- Comfort with more control
- Frames
- 2 individually identified racquets
Players · example
- Player
- Jamie Chen
- Preference
- Comfort with more control
- Frames
- 2 individually identified racquets
Find the right history
Open a player’s frames, past orders, and setup history from their customer record.
Prepare for the next visit
Use what the player told you and what the shop recorded to start a more informed conversation.
